Built for Messenger-first teams

Reply instantly. Follow up intelligently.

Turn Facebook Page conversations into reliable, label-aware customer journeys—without spreadsheets, rigid delays, or losing human control.

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Page-scoped security 24-hour aware Human override

Messenger workspace

Manual AI

Overview

Questions

Follow-ups

Labels

Activity

Messenger Follow-ups

Live automation overview

+ New sequence

Pending

Sent today

Failed

Approved lead nurture

Label: Approved

Active

Thanks for reaching out!10 min

Still interested? We can help.1 hour

Reply anytime to continue.3 hours

Closed label protection

Bot paused

Minute or hour

Flexible timing

Multi-bubble

Natural delivery

Page-scoped

Isolated credentials

Meta labels

Live synchronization

Everything in one place

Automation that respects the conversation.

Match exact customer intent, respond with the right answer, and continue only when the label and messaging window allow it.

Exact reply matching

Normalize incoming messages and match them to approved questions and answers without unpredictable generated responses.

Meta label awareness

Mirror label additions and removals from Meta so every person stays attached to the correct automation audience.

Flexible follow-ups

Create minute- or hour-based steps, send one or multiple bubbles, and keep the complete sequence inside 24 hours.

Human-first control

Pause automation per conversation, reply manually whenever needed, and use the fixed Closed label to stop the bot.

Reliable delivery

Atomic claims, idempotency, retries, acknowledgements, and cleanup reduce duplicate sends and stale delivery state.

Operational visibility

See pending, sent, and failed follow-ups alongside labels, recent messages, and the active messaging window.

Simple workflow

From message to follow-up in three steps.

A message arrives

Messenger webhook events are authenticated, normalized, and scoped to the correct Facebook Page.

Rules decide

Manual AI checks the reply matcher, current Meta labels, Closed protection, and the 24-hour window.

The journey continues

The reply is sent and the matching follow-up sequence is created, reset, delivered, and tracked.

Control and security

Your Pages, credentials, and audiences stay separated.

Every automation request is authenticated against its Page context. Sensitive Meta credentials are encrypted, API tokens are hashed, and conversation automation can be stopped without preventing a human response.

Encrypted Meta credentials

Hashed Page API tokens

Idempotent delivery claims

Bounded message retention

Conversation safeguards

Applied before every automated action

Page token verified

Passed

Label audience matched

Approved

Messaging window checked

Open

Closed label protection

Always enforced

FAQ

Questions before you begin?

Manual AI is designed around controlled replies, Meta Page labels, and operational follow-up visibility.

Does Manual AI generate unpredictable answers?

No. The matcher returns answers that your team has configured and approved for an exact normalized phrase or alias.

Can one follow-up send multiple messages?

Yes. Each follow-up time can contain one or several message bubbles, with delays configured in minutes or hours.

What happens when a person receives the Closed label?

Automated matching and follow-up delivery stop for that conversation. Your team can still send manual Page replies.

Are Messenger messages stored forever?

No. Local message history is bounded by retention age and a per-conversation message limit, and cleanup runs through the automation workflow.

Can different Facebook Pages share credentials?

No. Page access is scoped, and each Page uses its own protected credential and API token context.

Ready when your team is

Make every Messenger conversation easier to manage.

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